It is a pleasure to work with Mark and the evcoms team. Too often companies try to expand the reach of the capabilities to the degree that they dilute their true expertise and lose focus on what it is they are trying to achieve. This is not the case with evcoms they are a true workforce optimisation and contact centre specialist organisation with expertise in the market leading vendors. In BT we use the services of evcoms for Verint and NICE specific requirements and it’s refreshing to know that whatever our customer requirement evcoms have the skills and expertise to address.

Andrew ByrneKey Account Director - BT Ireland